Frequently Asked Questions

Q: What are “Smart” devices?

A: Devices like TV’s, phones, lightbulbs, etc. that work on WiFi/Internet

Q: How does “Self Storage” work on camera systems?

A: VIA a Sync module with a flash drive or a DVR so you control recorded clips

Q: How do Smart Contact Sensors work?

A: When a door or window is opened, you receive a notification on your phone

Q: What’s the difference between WiFi and Internet?

A: WiFi is the wireless transmission of Internet and

Q: What’s the difference between a modem and a router?

A: The modem is what brings the internet to your home, while the router is what enables it to be transmitted wireless (aka WiFi).

Q: What if my WiFi isn’t working?

A: There could be several reasons it’s not working, here are some things to try:

  • First make sure everything is plugged in properly

  • Check that the modem/router has power

  • Try power cycling modem/router by unplugging it and plugging it back in

  • Check to make sure WiFi is enabled on the device you’re trying to use

    When to call Western Slope Wireless Solutions:

  • If the none of the above suggestions work

  • If you have slow speeds

  • If you want to learn how you can save money by switching to streaming TV

  • If you want your WiFi to reach further, either inside or outside

  • If you want to learn how “Home Automation” can make your life easier

  • If you just want to learn how to use any of your wireless devices

  • If you want that “nest of wires and cables” cleaned up

  • When you are ready to connect to world of wireless technology